Congratulations on your graduation!

Thank you for choosing Herff Jones for your graduation products.

We are sorry for the error in your order and are committed to providing you the correct products as quickly as possible.

To begin the process of correcting your order, please provide us with your order number and last name.



Your order number can be located on your confirmation e-mail as the last 7 digits of your Internet Reference Number. (i.e. CPA1234-1234567, where 1234567 is your order number.) You can also find your order number on your packing slip, located on the upper left-hand corner, under the word 'school.' If you would like assistance with locating your order number, please contact our customer service department at 1-800-837-4235.

Please be advised that this website is for the correction of orders only. Once your correction is submitted, we will make every effort to correct your order in a timely fashion. Otherwise, we will attempt to contact you via the phone number or e-mail address provided. If you need to contact us about a non-remake issue, e.g. a refund or cap and gown sizing, please call the customer service number above.