Collegiate Cap & Gown Home Ship

During this time where everything is changing by the minute, we want to help make life a little easier for you. We know that you were supposed to pick up your graduation cap and gown (as well as your tassels, stoles, hoods or cords) on campus, but we are now offering to ship it directly to your home, at no charge to you.

Instead of waiting until you can pick it up on campus, let us send what you worked so hard to earn directly to you. Your graduation deserves a celebration and your cap and gown isn’t only tied to a ceremony, it’s tied to your achievement. Honor this milestone by making full use of your gown; take your pictures, share on social and celebrate with loved ones.

If you choose to do this, please complete the form below to provide us with your home shipping information, and then be on the lookout for your package. Congratulations!

If you choose to return your cap and gown (including tassel, stole, hood or cords), you can do so by following the link to our College Regalia Returns page.

This website has been designed for college students, for more information on high school commencements, please contact your local sales representative. Your Herff Jones sales representative can be located at https://www.herffjones.com/find-a-rep/.

FAQs

You do not need to fill out this form. If you ordered your product through a website, the bookstore or grad fair AND you expected to receive your product shipped directly to your home or residence, it's on its way to you!
This website is specifically designed for students who ordered their product through a Herff Jones website. If you ordered directly from the bookstore or another site on campus, please contact them for instructions on how to get your product home shipped to you.
We understand the disappointment that many students may be facing during the disruption of their commencement ceremonies after working so hard on their academic achievements. Many students will choose to keep their graduation regalia and/or keepsakes as a memory of their accomplishments. Rental gowns are intended to be returned after the ceremony. If you purchased your products directly through the college bookstore or another site on campus, your refund will be handled through the bookstore. In the event you choose to return some or all of your commencement regalia that you purchased online, please visit https://www.herffjones.com/collegereturns and we can help you through the return process.
You may need to use an iron with light steam on the gowns to remove any wrinkles that may have occurred. Placing the gown on a hanger will also prevent additional wrinkles. There is no need to wash the gown as your gown is delivered properly cleaned.
I'm sorry for your disappointment with your commencement. This website has been designed for college students, for more information on high school commencements, please contact your local sales representative. Your Herff Jones sales representative can be located at https://www.herffjones.com/find-a-rep/.

If you know your Internet Reference Number, click on the order lookup button below to find and automatically fill in your information. If you don't remember it, please fill out the rest of the form as best you can.

Order Lookup
Help us assist you by completing all contact information.


Enter the entire school name as listed on your order confirmation.

Your Internet Reference Number looks like this – CPA1234-1234567 – and is shown as Internet Reference Number in your confirmation email, or as Order Number if you printed the confirmation page itself.

If you have questions, please contact us at www.herffjones.com/contactus.